Privacy Policy

1. Introduction

quartiili ("we", "us", "our") is committed to protecting the personal information of our clients and website visitors. This Privacy Policy explains how we collect, use, store, and share personal data, and describes your rights in relation to that data.

This policy applies to our website at quartiili.blog and to our consultancy services provided from our office at 46 Persiaran Perdana, 62000 Putrajaya, Malaysia. Our processing activities are subject to the Personal Data Protection Act 2010 (PDPA) of Malaysia.

2. Data We Collect

We collect only what is necessary to deliver our services effectively:

• Full name and contact details (email address, phone number)
• Information about your property requirements and preferences
• Correspondence and notes from consultations
• Website usage data collected via cookies (see Section 5)
• Details provided when completing our contact form

We collect data through direct submission via our contact form, email and telephone interactions, and through cookies and analytics tools on our website.

3. How We Use Your Data

We use your personal data for the following purposes:

• Responding to your enquiries and delivering the agreed consultancy service
• Communicating updates about your property search or lease negotiation
• Improving our website and service quality
• Complying with legal obligations under Malaysian law

Legal basis for processing: contract performance, legitimate interest, and consent (where applicable). Data is retained for a period of 5 years following the conclusion of an engagement, or as required by law.

4. Data Sharing

We do not sell your personal data. We may share limited information with:

• Landlords and property agents, only when necessary to progress your search and only with your knowledge
• Analytics service providers (such as Google Analytics) in aggregated, anonymised form
• Regulatory or legal authorities when required by Malaysian law

5. Cookies

We use essential cookies to operate the website and optional analytics cookies to understand how visitors use our pages. You can manage your cookie preferences at any time via our Cookie Policy page.

6. Data Protection Measures

We implement appropriate technical and organisational measures to safeguard your personal data:

• Data transmitted via the website is encrypted using SSL/TLS
• Access to client data is restricted to team members with a need to process it
• Client records are stored on access-controlled systems
• In the event of a data breach, affected individuals will be notified in accordance with PDPA requirements

7. Your Rights

Under the Malaysian Personal Data Protection Act 2010, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Withdraw consent for processing at any time
• Request that we stop processing your data for marketing purposes
• Lodge a complaint with the Department of Personal Data Protection Malaysia

To exercise your rights, contact us at [email protected].

8. Third-Party Links

Our website may contain links to third-party sites, including property portals and mapping services. quartiili is not responsible for the privacy practices of external websites and encourages you to review their privacy policies independently.

9. Children's Privacy

Our services are intended for individuals aged 18 and above. We do not knowingly collect personal data from minors. If you believe a minor has submitted data through our website, please contact us immediately.

10. Policy Updates

We may update this Privacy Policy periodically. When material changes are made, we will update the date at the top of this page. Continued use of our website following notification of changes constitutes acceptance of the revised policy.

11. Contact Us

For any privacy-related questions or requests: